In the context of compliance with the latest regulations but also in the context of the responsibility that we show throughout the years of our operation as a hotel, we have drawn up a comprehensive action plan of our residence, according to which we will start working on June 15th, 2020, in order to prevent transmission and dispersion of sars-cov-2 and case handling so as to ensure the safest operation of our hotel and the best possible service to our guests.
General rules for guests and staff
Appointment of a health care coordinator for the property and emergency physician.
Anemomylos Residence, in cooperation with a local private doctor's office, appoints as health care coordinator Themistoklis Karpodinis, the manager of Anemomylos Residence. Together, the following health care protocol has been created.
Every member of the staff must strictly adhere to the basic protective measures against COVID-19, that are recommended by the World Health Organization (WHO) and Greece’s public health organization - EODY. Abiding with health sanitation, physical distancing by guests and staff as well, avoiding touching faces and in general personal and respiratory hygiene is required by all.
Our staff will abide by the required measures of personal hygiene, like protective gloves and mask or frontispiece , during their presence in shared spaces and rooms.
It is recommended to the staff to remain at home and require medical assistance should they present any symptoms that are related to COVID-19, while at the same time alerting the property's health care coordinator.
The guest must follow and respect the property's health care policy, follow all personal protection measures while being in shared spaces of the hotel but also while not being on the grounds of Anemomylos. The property maintains every right to cease any guests' stay, should it be discovered that the guest does not abide by the following rules.
Hotel Logbook
For public health protection actions, Anemomylos Residence will keep an updated log of all staff members and all guests that have stayed in the hotel - name, nationality, arrival and departure dates, contact information (address, phone number, e-mail) - in order to reach out to close contacts of any COVID-19 case, that might be later discovered.
Attention will be given to the General Data Protection Regulation and that all guests will be informed about the hotel log book for public health protection purposes.
Non-hotel guests are prohibited from entering the hotel.
Laundry Services
Bed linen and towels are washed by Spick & Span S.A. Professional Laundry Services. At the request of visitors, the necessary hygiene certificates are available.
Non-hotel guests are prohibited from entering the pool
Transfer Service
For vehicles up to 5 seats, the driver is allowed to transfer only 1 passenger. A second passenger is allowed only if the first passenger needs assistance.
For vehicles up to 6 or 7 seats, the driver is allowed to transfer 2 passengers.
For vehicles up to 8 or 9 seats, the driver is allowed to transfer 3 passengers.
Passenger limits may be exceeded, only if the guests are parents with minors.
Mandatory use of a non-surgical masks by passengers and drivers.
Drivers must avoid handshakes.
Drivers must ensure that the vehicle is naturally ventilated.
Drivers of club cars must wear masks and gloves. The vehicles must be disinfected after each use.
Kindest regards Themistoklis Karpodinis Owner of Anemomylos Residence
Cleaning, disinfection, housekeeping
Sanitation services after the checkout of the guests
Fabric surfaces (bed, curtains, pillows) will be cleaned with a steam appliance.
Usage of disinfectant for the cleaning of the WC, shower, and kitchen.
Total disinfection of the room with odorless disinfectant sprayer in all the surfaces of the room.
Total disinfection of all common multi-purpose items such as plasticized instruction leaflets, kettles, coffee packaging, tea, etc.
Floor Disinfection with chlorine inside and outside of the room.
All exterior seats and tables will be disinfected after a guest leaves and before used by another guest.
Disinfection of the air condition filters
Meticulous cleaning and very good room ventilation will take place between stays of guests.
Sanitation services during the stay of the guests
The cleaning of the room is taking place in daily basis and the change of sheets and towels every third day.
